What to share
- Full name and work email
- Organization
- Specimen type
- Panel requirements
- DOT or non-DOT program
- Volume and locations
Talk with a product specialist
Ask about product configurations, current specifications, sample availability, supply arrangements and training needs.
Start with a product brief
A useful request names the specimen type, analytes or panel under consideration, anticipated order volume and locations. If the current device is causing a workflow problem, describe that problem as well.
The specialist can then identify current documentation, configuration options and whether a sample is available. This inquiry does not reserve inventory, set contract pricing or establish clinical suitability. Confirm those details in the later commercial review.
